Independent insurance agencies across the Rochester area handle some of the most sensitive personal data in any industry — full client profiles, SSNs, medical history, financial records. The FTC Safeguards Rule explicitly applies to insurance agencies, and E&O carriers increasingly want documented IT controls. Hurricane Technologies handles managed IT and compliance for insurance agencies in Rochester, NY and the surrounding counties.
Agency management systems we work with
- Applied Epic
- EZLynx
- AMS360 / Vertafore
- NowCerts
- HawkSoft
- Salesforce Financial Services Cloud (newer agencies)
Common IT pain points at insurance agencies
- "Our AMS slowed down after a recent update and we're not sure why."
- "Carrier portals require MFA but our setup is inconsistent across the agency."
- "We're behind on FTC Safeguards Rule requirements and our renewal is coming up."
- "We had a phishing attempt last month and no formal incident response."
How Hurricane helps
Insurance agency engagements typically combine managed IT, IT compliance (Safeguards Rule), and Microsoft 365 hardening for secure email and document workflows.